Origin Energy Case Study

Origin Energy is a trusted household name across Australia. It is an integrated energy company that supplies customers with electricity, natural gas, LPG and solar. Across their Power Generation fleet, a multitude of energy sources are used to produce electricity. Origin Energy have been with Altora for two years. We spoke to Tony Hawes, Generation T&C Senior Business Partner at Origin, about why Altora has been the induction solution for them…

“Altora is simple to use, provides good support and makes a difference to the business.”

After shopping around and conducted trials of other providers, the “ease of use, flexibility in managing courses and cost” is what set Altora apart for the team at Origin Energy. Within their Power Generation business, Origin have nine power stations that need to manage inductions. “We were looking for a simple cost-effective solution that would enable contractors to complete inductions prior to arriving on site”, Tony explains. “The challenge being faced was the amount of time taken to induct contractors when they came to site to perform work.”

Origin Energy now spends just one-third of the time they previously did inducting their workers

One major benefit of Altora is how much time it can save your business. By switching to our online induction system, workers can be fully inducted before their first day on the job. There’s no need for in-person PowerPoint presentations or manual spreadsheets to record attendance or progress. Everything is stored in the same place, as Altora records digital copies of all required licenses, insurances and certificates. “The process has saved a lot of time when inducting contractors to site. This has been particularly evident during outages when we may induct up to 500 personnel”, Tony reveals. Altora “has reduced time at site for conducting inductions to around 30 minutes as opposed to 90 minutes”.

Unlimited number of users and administrators included as standard on all plans

Another key benefit of Altora for the Origin Energy team has been the uncapped number of users and administrators. When choosing an induction system, Tony says “The solution had to accommodate large numbers of contractors, and also be able to have multiple administrators”. Whether you’re inducting thousands of workers or just a dozen, Altora can work for you. For Tony, what stood out was the “flat cost, not based on number of users, and the opportunity to have multiple administrators”. Altora allows you to set different administrator permission levels, designed to improve workflow and ensure that relevant tasks are delegated to the right people.

“Working with the team at Altora has been very easy. They are only a phone call away and have always been available to assist and answer questions.”

When rolling out their Altora system across the company, Tony says the initial reaction from both workers and administrators was “very positive”. The Altora account management and support teams made everything “seamless”, by providing “system configuration and help and guidance in the setting up process.” Tony says that “working with the team at Altora has been very easy. They are only a phone call away and have always been available to assist and answer questions.”

Upgrade the way your company handles its induction process today. Request a free 14-day trial to see how Altora’s online induction solution can benefit you.

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