AMC Commercial Cleaning Case Study

January 12 – 2022

Manage 1,500 workers and employees with ease across AU and NZ

AMC Commercial Cleaning wanted to ensure they stayed on top of workplace induction, training and worker compliance.

The Australian owned business, with more than 30 years’ experience in providing the highest standards of quality services in commercial and office cleaning has more than 1,500 workers based all over Australia and New Zealand.

THE CHALLENGE

Self-authoring and customisation tools for editing own training content

Having trialled several induction systems available in the market, AMC Commercial Cleaning was looking for a system that could meet the needs of their international service-based business of both directly-owned and franchised office locations.

They also needed a system that provided flexibility and the necessary tools to write their own induction and training content, delivered online.

a group of a happy workers in red uniforms

THE SOLUTION

Altora’s cost-effective and easy to use software platform was identified as the best solution for their needs.

They use the system daily for general induction for workers, distributing workplace policies and procedures before workers arrive onsite, communicating COVID-19 related policies and procedures, and training workers in their infection control policies and procedures.

…the best solution we’ve found to manage and deliver our onboarding and regular training needs…

THE RESULT

Since using Altora, we’ve saved our business valuable time and money.

Initially experiencing Altora through a free trial they opted to continue to use Altora, and have done so consistently since early 2020.

AMC Commercial Cleaning now use Altora for all of their employee onboarding, induction and ongoing training needs.

They’ve saved valuable time in their recruitment process, speeding up workplace induction and managing licences and documentations with ease. What’s more, and, in their own words, they’ve “saved heaps of money using Altora”.

At a glance

Client: AMC Commercial Cleaning
Industry: Commercial Cleaning Services
Location: Australian Wide

Challenges

  • Self-authoring and customisation tools for editing own training content
  • Manage 1,500 workers and employees with ease across AU and NZ – with 80 national staff, franchises, and subcontractors
  • Flexible, customisable and contemporary system to track worker records, induction or training status and complaince

Product

Altora Induction

a cleaning lady with a commercial vacuum cleaner

We’ve been using Altora for our induction and training requirements at AMC Commercial Cleaning Services for close to one year now. With more than 1,500 workers based all over Australia and New Zealand – including franchises, subcontractors and our own national administration team, we need to stay on top of our workplace induction, training and worker compliance.

We’ve trialled other systems, yet found Altora suits our business’ needs because of its great features, flexibility and value for money. We use it for general onboarding and induction, distributing policies and procedures, as well as our regular employee and subcontractor training.

Altora Induction and Contractor Management Software

With Altora, we can write our own content and upload this into the software platform with ease. And, everything is in one place which is great. Workers can also readily upload copies of documents and licences, at any time of the day or night.

The central dashboard and reporting enable us to track workers and monitor their training and compliance, including managing their licences and certifications in an online storage hub.

We also receive great support and service from the team at Altora and they’re always ready to listen to our feedback to see how they can adapt and add greater functionality to their software platform. The team are professional and focussed.

Having one, central online system at our fingertips enables us to induct and train our workforce and manage contractor and worker compliance, anywhere, anytime.

Out of all the software platforms we’ve used previously, Altora is the best solution we’ve found to manage and deliver our employee onboarding and regular training needs. Since using Altora, we’ve saved our business valuable time and money. We’ll definitely be continuing to use Altora for our long term business needs.

Debbie Nielsen

National Systems Manager
AMC Commercial Cleaning

amc commercial cleaning logo

Get started with Altora today.

Join hundreds of companies Australia-wide who rely on Altora for onboarding and compliance management.

Call (+61) 3 9329 7130 or email sales@altora.com
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